323 Privacy Policy — Protecting Your Personal Information

323 platform takes the privacy of every Malaysian user seriously. This policy clearly explains how we collect, use, store and protect your personal information.

Data Protection Updated: 2026 Malaysia

🔒 Account information is protected with SSL encryption 🍪 Cookies are used to enhance your browsing experience 💳 MYR payment data is processed through secure channels 👤 User rights include access, correction, and deletion of data 📧 Contact us: [email protected] for privacy enquiries

What information do we collect from you?

When you register and use the 323 platform, we collect several categories of information to ensure the service runs smoothly and securely.

Account Information

Full name, email address, phone number, date of birth and encrypted password. This information is required for account registration and identity verification for users aged 18 and above.

Payment Information

Transaction details in Malaysian Ringgit (RM), deposit and withdrawal records, and payment methods used such as FPX or eWallet. Full card numbers are not stored on our servers.

Device & Browser Information

IP address, device type, operating system, web browser, screen resolution and session data. This information is used to detect unauthorised access and optimise how the platform displays on your device.

Platform Usage Data

Records of gaming activity, bets placed, session duration, pages visited, and game preferences. This data helps us improve our services and detect unusual usage patterns.

How is your information used?

323 uses collected information solely for legitimate purposes necessary to operate the platform effectively. We do not sell your personal data to third parties for marketing purposes.

Account management: To create, verify and maintain your account, including any required identity verification processes.
Transaction processing: To securely process deposits, withdrawals and all financial transactions in Malaysian Ringgit (RM).
Platform security: To detect fraudulent activity, unauthorised multiple accounts and other security threats.
Customer support: To respond to enquiries, resolve complaints and provide effective technical assistance.
Service improvement: To analyse usage patterns and improve 323 platform features for a better experience.
Important communications: To send account notices, security updates and policy information relevant to your use of our services.

How we use cookies and tracking?

323 uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device when you visit our platform.

We use session cookies to maintain your login status during an active session, and preference cookies to remember your chosen language and display settings. Internal analytics cookies help us understand how users interact with the platform without revealing individual identities.

You can set your browser to reject cookies, though this may affect certain platform features. Some functions, such as auto-login and personalised settings, require cookies to work properly.

Is your information shared with anyone else?

323 does not sell, rent or disclose users' personal information to third parties for marketing or commercial purposes. However, there are specific situations where information sharing may occur.

Payment service providers working with 323 receive the transaction details necessary to process deposits and withdrawals. All such providers are bound by strict confidentiality agreements.

323 will disclose user information to the relevant authorities when required by law, court order or official investigation to prevent fraud and unlawful activities.

How secure is your data on this platform?

The security of users' personal information is a top priority at 323. We implement a range of technical and organisational measures to protect your data from unauthorised access, loss or misuse.

SSL Encryption

All data is transmitted via encrypted HTTPS connections

Secure Storage

Data is stored on protected servers with strict access controls

Encrypted Password

Passwords are stored as irreversible hashes

Continuous Monitoring

Active 24-hour monitoring system to detect security threats

While we take all reasonable precautions, no system can be guaranteed 100% secure. Users are also responsible for keeping their account passwords confidential and reporting any suspicious access to the 323 support team immediately.

What are your rights as a user regarding personal data?

As a 323 platform user, you have several rights regarding the personal information we hold about you. We are committed to respecting and facilitating the exercise of these rights.

Right to Access

You have the right to request a copy of the personal information we hold about you. Requests can be submitted via our support email.

Right to Rectification

If any information we hold about you is inaccurate or out of date, you may request a correction. Some details can be updated directly through your account settings.

Right to Erasure

You may request the deletion of your account and personal data, subject to applicable legal obligations regarding the retention of financial transaction records.

To submit any privacy rights request, please contact us at [email protected]. We will process your request within a reasonable timeframe and provide a written response. For general privacy enquiries, our FAQ page may have the answers you need.

This Privacy Policy takes effect from 1 January 2026 and supersedes all previous versions. 323 reserves the right to update this policy from time to time. Users will be notified of any material changes through the platform.

Still have questions about your privacy?

Contact the 323 support team or check our FAQ page for more information on how we handle your data.

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